note i sent to head chef/food and beverage manager

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brandy
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note i sent to head chef/food and beverage manager

Post by brandy »

Note I sent to head chef/food and beverage manager after recent business trip

Hi Mr.

_____ kindly gave me your email when I asked him who to thank in the organization for the wonderful gluten free waffle/gluten free bread/and dedicated gluten free toaster setup in the restaurant. I nearly cried when I saw the setup as I've never seen that before when traveling. I enjoyed the gluten free waffles two mornings. The batter is really great as it is not too sweet.

I have celiac disease and an IBD inflammatory bowel disease (Microscopic Colitis) both when require me to maintain strict compliance to my gluten free diet to stay in remission. I was very sick for 2 years before diagnosis. I was on steroids and was so weak that I could not walk around Publix and I am a young woman. I've had one 9 month flareup since diagnosis which took me 9 months to get under control so ever since then I am very careful with my diet to stay in remission.

____ was very kind to field my gluten free questions about the wraps.

There are a lot of folks on a gluten free diet because it is the hipster/movie star thing to do. For me it is about having a good quality of life vs. being deathly ill for months on end.

Please thank your staff for all of the wonderful foods and the gluten free labeling on foods.

Best regards,
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carolm
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Post by carolm »

Nice Brandy! Well done.
I have never been anywhere that had a dedicated gluten free toaster. It would be noteworthy for sure!
Thanks for sharing!
C.
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Post by Marcia K »

Awesome, Brandy! Very nice of you to acknowledge their efforts. Too often people only share their negative experiences.
Marcia
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tex
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Post by tex »

:thumbsup: :thumbsup:

Definitely a great response in recognition of a super performance.

Tex
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It is suspected that some of the hardest material known to science can be found in the skulls of GI specialists who insist that diet has nothing to do with the treatment of microscopic colitis.
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Post by Deb »

That's great, Brandy. I have found that places that really "get it" usually have someone close to them with issues. I had a waitress tell me, when I told her I was gluten free, "Oh no! You can't have sweet potatoes!" :shock:
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humbird753
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Post by humbird753 »

That is great response to the chef!

A comment about the designated toaster.... I was in a restaurant a couple of years ago and was surprised when they offered me gluten-free toast with my breakfast order. I then asked if they had a designated toaster, and they said, "no." I dropped the toast from my order, and explained to them that buying gluten-free breads and then using a toaster that is not designated, makes the toast not gluten free at all. I know the owner and I talked with her about this. She assured me it would be changed. I went back to that restaurant 6 months later, only to find out they still did not have a designated toaster. Our local Celiac Group eats there once a month!
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brandy
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Post by brandy »

Yup, I find in average to better hotel restaurants gluten free toast is always an option. I never order it due to potential
contamination. In fact I'm kind of considering buying a little toaster for car traveling.

What kind of prompted me to send the letter was twofold, two girls in my business meetings are gluten free when they want
to be but eat donuts (wheat based) on occasion when they feel like it. Their doctor told them it would reduce inflammation.
One of the girls was telling the server all of this--that they eat real donuts occasionally. i.e. The two girls eat gluten free because it is the hipster/fad thing to do. Uggg.

The second reason was there were vegan wraps on the buffet line labeled gluten free. I typically don't trust buffet
line labels. I asked the buffet supervisor if the wraps were really gluten free. Buffet supervisor advised me gluten free
wraps were in our contract but he would double check with the chef. He called the chef in front of me to verify that
gluten free wraps were made. The buffet supervisor was very nice to check with the chef, i.e. did not get an
attitude.

I think the lay person who knows something about celiac (like my boyfriend) thinks you get one incident of D after
ingesting gluten. He got food poisoning once when we were out and had D all night, cramping and explosiveness.
I told him MC is like his experience but figure 2 years of this night after night after night. It gives him new perspective
on my life.

I don't have celiac (Mom does) but I always drop that in to conversations as no one has heard of MC.
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Post by jlbattin »

That's wonderful Brandy! Where were you that they had gluten free toaster and waffles? Sounds yum!
Jari


Diagnosed with Collagenous Colitis, June 29th, 2015
Gluten free, Dairy free, and Soy free since July 3rd, 2015
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