It is a sad sad tale. finally got my desktop computer back but in worse shape that it had gone down to Brisbane. You would not believe what they did in the month that they had it. Talk about crooks. They actually charged the insurers over $500.00 to repair it. They replaced the power supply, the motherboard (with a cheap & nasty one) the memory & the hard drive. The only thing that they did not replace or fix was the switch that was really the only thing wrong with it. They gave me the original hard drive back which was fortunate because there was actually nothing wrong with it. When I got it back & turned it on it sounded like a jet taking off. If you tried to plug anything into the USB ports it would freeze, you could not turn it off in any way, only by unplugging it. My friend came around & had a look at it. Within a couple of minutes he found several wires that had not been connected. He put the original hard drive in & it worked. He took it home with him & brought it back the next night. The only thing wrong with it was what they had done to it. He found nearly 1600 errors which he fixed. He also found the broken switch which he fixed with a bit of superglue. They had told me that the hard drive had many bad sectors which I doubted anyway because I do regular checks. It is running perfectly & has no bad sectors. He found the source of the noise was a fan screw that had not been tightened properly.
Robert called the insurers & told them what had happened. They asked NCSS where the mother board was & they told them it had been sent back to manufacturer. I don’t know why they would do that as it was out of the original warranty. I think some scullduggery has gone on. I expect Horizon, the insurers will sort them out.
Well I have got that off my chest.
Looks as though we have some new people on the board since I last checked in. a great big
to everybody, you have come to the right place.Love
Liz
