I found this in a blog discussing why many patients are frustrated with their doctors, and don't trust them, and why doctors are frustrated with their patients. This one was too good not to pass on.
Doctors claim that they dislike rude patients, but look who they serve first. This says a lot about the sad state of events in our health care system, doesn't it. Apparently, if you are truly in need of health care, you'd better learn how to be rude and overbearing, or you may die before they get around to granting you an appointment:
This is from a blog hosted by New York Times columnist Tara Parker-Pope, and there's a lot of interesting reading there:#17.
June 28th,
2008
3:25 pm
Doctors say that they hate rude and obnoxious patients, but the truth is, these are the patients that get the care they need. I’m a very polite person, maybe a little bit quiet and shy, and I have run into all kinds of problems getting help for medical problems. I was having very heavy menstrual bleeding, to the point of feeling dizzy and faint. I had recently moved to the area and didn’t have a regular gynecologist yet, so I started calling doctors, politely explaining my problem. I called 20 of them and not one would see me any sooner than 4-5 months. I finally went to the emergency room, even though I felt I was wasting medical resources by using an ER, and the nurses told me that I needed to be loud and rude and pushy. I called back a couple of the same GYN offices, and I was obnoxious and rude and refused to be put off. Instead of meekly saying “please” and “thank you”, I shouted and used 4 letter words. (As a polite person, it made me feel nauseous to act that way, but I did it) But you know what, I got an appointment. The same people who hung up on me when I was careful and polite paid attention when I was rude and obnoxious.
If doctors want patients to be polite, they shouldn’t dismiss patients who are speaking quietly and politely. If you have to be loud and rude to get a doctor to listen to you, then even the polite people will be forced to be loud and rude.
— Posted by Karen
http://well.blogs.nytimes.com/2008/06/2 ... ment-79399
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